Hey all sorry for not posting this sooner, I haven’t been well for the past two days, my glands are all swollen and CRP is high so I’m probably fighting some sort of inflammation/infection. I need to see a doctor but my lift is broken and I can’t do the stairs. I don’t feel sick enough to go a&e so I rang 111, just waiting for a gp to get back to me…
The reason I want to cover this subject is because I know how hard it is to do these things and theres not much help out there to show us how we can attend and enjoy events while having a disability! If they didn’t have disabled tickets I would not be able to go to most of these events 😞
I want to see more of you out there and taking charge of your life to do the things you want to do! Let’s find our ‘Entertainment Range‘
Please keep in mind I am a disabled customer just like you! I am not a professional and everything below is just advice and things that work for me!
And please forgive my spelling mistakes I tried to fix as many as I could 😊
So let’s talk about tickets for events/shows… I’m not sure how to go through this as there are sooo many things to explain but let’s try 😊
So what are Disabled/Accessible tickets?
To my understanding and I am no expert, they are tickets offered to people/customers with extra needs/disabilities… They are normally the same price as a standard ticket and it it should cover your personal assistant/carer at no extra cost or a discounted price .. So disabled customers who need their own personal assistance will use this service. For concerts/festivals, disabled tickets will also get you into certain seating depending on your needs. I will explain more later on.
I have no idea what the law says in regards to this subject but i don’t think public venues are ‘forced‘ to have complimentary or discounted carers tickets, I think it’s up to the venue/business. I also think the government probably advise to allow one carer in for free/discounted. If it’s not the law it should be!
So if you need someone with you because of your disability/health then you can buy these tickets. The ‘complimentary‘ carers ticket is for you to have someone with you who will help/support you during your time at the venue/event. It can be someone you employ, a carer or a friend/family member as long as they have the ability to support you.
Most places will ask you for some sort of evidence supporting your need for a disabled ticket. For those of us with physical disabilities the best forms of ID to prove your disability ESP if it’s like ours ‘invisible‘ is to present your disabled freedom/travel-card or a disabled parking permit known as the ‘Blue Badge‘.
Both forms of ID are useful as they have your photo on it and they are both allocated by your local town hall/city council. They won’t question your disability once you have this. Another form of evidence is a copy of your DLA (disability living allowance) certificate.
If you do not have any of the above please consider applying for them because if you need to buy a disabled ticket or need a carer you should be entitled to one of the above. To those who can’t get the above or don’t fit in with the ‘criteria’ I would get a stamped doctors letter explaining you are disabled and need a carer for whichever reason.. Iv never used a letter before as I have always had the above
GENERAL INFORMATION ON BUYING A DISABLED TICKET AT DIFFERENT VENUES ! !
So it’s different in different places
Museums: most are free but for the ones that charge or if your going for a certain exhibition they most likely allow a carer in for free. Also most of the big museums like the V&A or the National History Meusum have wheelchairs & walking frames on site for visitors to use. I like the frames with the seat!
Tourist Attractions: places like the ‘London Eye’ or a ‘Themes Riverboat Cruise’ count as attractions.. Most and probably all have disabled tickets with a free carer. You can also book these tickets online or through their telephone booking service! I always recommend buying your ticket ahead when it comes to touristic places as they tend to get very busy! Speaking about it being busy, because you have purchased a disabled ticket you can also join the fasttrack queue when entering your venue! Some places like the London eye can have queues that last for 3 hours at peak time/season so the fast track will really help!
Concerts/Festivals: My favourite thing in the world ATM and it’s only because I’v been to soo many recently! Last Year I saw over 30 artists preforms live!! It’s crazy now I look back… I will do a more detailed entry about concerts and festivals as its allot to take in. So the best and most of the time the only way to book disabled tickets for gigs is by telephone! Most of the main ticket providers have dedicated accessible booking lines. That means only disabled tickets can be bought on that line… Most of the disabled lines are charged at the local rate which is a huge bonus as you can bee waiting for a long time when tickets first go on sale.. Once you get through they will ask you about your disability and how it effects you, they will also try and figure out the best seating for you! For concerts they won’t ask you to send evidence of your disability but they may check on the night of your concert. Festivals on the other had will ask you to scan and email your evidence to them so they make sure that disabled people get disabled tickets which I think is really good and they accept all the evidence I mentioned earlier.. To get the number you need to call look at their website or search it on google. The main sites and venues for concerts and shows are : The O2 and TicketMaster
Cinema: Now this one is not as easy as the rest especially if you have an invisible disability! The amount of times i argued with cinema staff is crazy! That was before I found out that you can apply for a disabled cinema card!! Yep that’s right! Most of the major cinemas like Vue, Odeon and a increasing number of smaller companies are part of the ‘CEA Card Scheme’. this scheme has been developed by the ‘Cinema Exhibitors’ Association for UK cinemas. You don’t need a card for the cinema to make your visit more enjoyable but it does ensure you get a complimentry carers ticket! The card is the same size as a oyster or credit card which is perfect because it fits in your purse!
It cost £10 a year to be part of this scheme but it’s worth it!! Here’s the link to apply: https://www.ceacard.co.uk
Theatres: most theatres in London have really bad access because they are old buildings… The best way to get a ticket that suits you is to ring them up as they will tell give you the best advice… Again your carer ticket should be free and you may get a consession price because the buildings are not that accessible. Look at this link for more info http://www.officiallondontheatre.co.uk/access/
Theme Parks: there are many theme parks/fairs around the UK. To be honest I have only gone to Thorpe Park since my EDS became a problem. Their websites will give you the best information. You can buy disabled tickets on the site or through their booking line. You will get a carer in for free. Also when you enter ask them to point you in the direction of the disabled access team or customer service. When you get there you can get a access map of the park and also any other important information. You will also be given fast track bands so you can jump the queue and won’t have to wait in the main queue.. They take all the Id listed above but I would also get a doctors letter saying you are allowed on the rides especially if you suffer from POTs
TRAVELING IN THE EU: I recently went to Disneyland Paris!!! It was a dream come true!!! Honestly I am obsessed with everything disney but could never afford to go. Then I saw a deal on groupon for £99 trip by coach including the ticket entry! Will tell you about it another time 😊.
Anyway your carer goes for free and you also get to jump the queue for rides.. They have other arrangements too like disabled seating and so on… You will need to take your blue badge as it is recognised in France and can be used all across Europe. If you don’t have one then you will need a stamped doctors letter! Please research any attractions outside the UK!
Hope this is helpful and please contact me with any questions also comment any useful advice and links we can use in regards to disabled tickets! I have added links throughout this blog. Click on any highlighted blue words to take you to relevant sites…
Just a few extra points:
- Always ring the venue before purchesing you ticket especially if it’s your first time
- Look for reviews online regarding disabled tickets
- Most big venues like arenas and theme parks have disabled parking
- Don’t be afraid to ask! Most places are very helpful especially if you are honest about your condition. The staff are not psychic! So make sure you communicate your needs and any worries
- Work out the safest and easier route to your Vanue before the actual day
- Always be prepared
- Bring any medication you need, bring Id, make sure you have your medical ID card/braclet on. Also I bring a copy of my prescription just incase
- Bring your own food as these venues are pricey
- Check restrictions on liquid items including water and even if the venue says no to bringing water but you need it please talk to the manager and explain why you need it! They normally make exceptions
- Always look out for the fast track queue
- Ask your doctor before attending anything your unsure about
- Keep an eye on for this sign! I like to call him Angel! Lol
- If you have a friend or family member who looks after you for free take them to your concert! That means your not paying extra for an employed PA and if they are willing you can split the price of the ticket if the carer ticket is complimentry! I do this most of the time because it’s allot nice being with someone who will enjoy it with you! Also allot cheaper especially if your on a low income
- Use google!!! Put the word disabled next to your venue/event details in the search engine and it will take you to the page you need instead of looking around
- If you have any problems or issues make sure you voice them to the company! I will deal with the situation as it happens. If you are still unhappy complain in writing! Email is the best form at you have proff! I always out them on Twitter first to get their attention then follow whet they suggest when they reply! It’s the most effective way!
- Give the venue feedback it’s your responsibility! Praise them on things that have gone well and also advise them on things they can improve! We want the venues to have a good relationship with disabled customers! So have good communication with them!
Ok think that’s enough I will probably go through each venue and review them later on! Please share this with anyone who will benifit from this
Good luck and I hope to see more of you going out there to do the fun stuff because we can!! 😊
Peace and love xxx
Ps : the wireless lineup has got even better!!
I got my three day pass! After you buy the ticket they will send you an email asking you to send evidence of you disability and an application form to get access to the platform and a carer! You have two weeks from the day you purchsed the ticket to fill out the form.
You can buy your tickets from the website http://www.ticketmaster.co.uk/wireless
Or ring them on: 02071952133
I rang them to book the tickets and I would advise you to buy them over the phone to! It’s better to talk to someone and ask them questions before you purchase! LET ME KNOW IF YOU ARE GOING TO THE LONDON DATES!!
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